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FAQ

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A Florida Corporation Document # F07000003417
Certified Specialty Contractor SCC131151041

Frequently Asked Questions


Question: What type of windows and doors am I required to have?
Answer: This requires a home inspection. Different cities, towns and counties have different local building codes that
specify different types of windows. These codes must be met and they do vary from location to location.


Question: Do we have to get a permit?
Answer: Yes, all window and door replacements require a building permit by a licensed
certified contractor. We are licensed in the State of Florida.


Question: Does your company do its own installations or are outside contractors used?
Answer: Our installers are factory trained expert employees of Castle Impact Windows, Doors and Folding Shutter Corporation. This gives us greater control over quality.


Question: How long with it take to get the job done?
Answer: Lead times are established by the manufacturing process and are based on the products selected.
Once the product is selected, we’ll establish a clear timetable. We always strive to complete your project in a timely manner.


Question: Is it possible to get a ball park price over the phone?
Answer: No, in order to ensure we provide as accurate an estimate as possible, we conduct a thorough inspection of the property to determine the type of windows to be used, the available options for those windows, and code requirements specific to your area. Note that all estimates are free of charge.


Question: Are screens included in the price?
Answer: Screens are included on all opening windows and can be added to sliding glass doors.


Question: What do I have to do and will it be messy?
Answer: During our free estimate, we’ll identify and discuss any custom requirements with you. Once the job begins, every effort will be made to ensure that installation has as little impact on you as possible. We pride ourselves on keeping a safe and clean worksite.


Question: What kind of windows and doors do you have?
Answer: We offer a variety of styles from single pane, thermo-pane, impact resistant and insulated impact resistant styles in aluminum and vinyl.


Question: What is the warranty?
Answer: All of our shutters come with a 5 year limited warranty. Extended warranties are available. Warranties for windows and doors vary by each manufacturer, based on the type of products and glass. Written warranties are available with each purchase.


Question: Is installation included in the warranty?
Answer: Yes, we back our installation for five years and use quality products to ensure your windows are installed to code.


Question: Why is it necessary to use custom style windows and doors in replacement applications?
Answer: We do this to minimize or eliminate the need to disturb the interior and exterior finishes around the openings.


Question: How do I measure my windows?
Answer: The beauty of working with Castle Impact Windows, Doors and Folding Shutter Corporation is that you don’t have to. Our engineers come to your home and get exact measurements. This is at no extra cost to you. We take the proper measurements for correct fit and with today’s new window and door styles that can be complicated.


We take care of meeting current code requirements like:

Egress for emergency escape where required by code.
Meeting turtle code requirements for shading co-efficient in county, as required.
Meeting current Florida codes for Wind Borne Debris protection on all windows and doors.
Making sure the windows and doors have Florida product approval and
Notice of Acceptance.

Making sure proper permits are pulled and inspection is done at completion.
Selecting windows raises many questions, such as style, type, price, lead-times, installation,
code requirements, permits and after the sale service are common.
A visit to your residence by one of our project managers will answer all of your questions.

 

Please contact us for a free, no obligation estimate and let our 46 years of experience work for you.
Call: 800-643-6371